Sales Applicant Profiles

As a Customer Success Manager at [Scrubbed], I am in the business of enhancing client experience and co-creating solutions. I manage a portfolio of clients across various industries across the developing market region, ensuring their satisfaction, retention, and loyalty. I also collaborate with internal teams to deliver tailored products and services, identify new opportunities, and provide feedback and insights. I am also an advocate for gender equality. I am also a lifelong learner in pursuit of a growth mindset

Hi there! I have 8 years of experience in the industry of sales, technical support, and client success management. I am completing my master's in media and communications and am blessed to have the most supportive human beings around me in the shape of friends and family. My values lie around being sweet, empathetic, and helpful to everyone I meet. In my spare time, I love spending time with my friends and family and usually take them out to try some new cuisine or for a hike. Overall I am someone you would love having a conversation with and can count on so now don't be shy and send me that interview invite :)

With over six years of experience in sales and services, primarily as an Account Executive at [Scrubbed], I have honed my skills in cultivating strong client relationships, driving revenue growth, and delivering exceptional customer satisfaction. My background includes a Master's in Business Administration MBA with a specialization in Marketing, providing me with a comprehensive understanding of market dynamics and strategic promotional tactics. Beyond my professional endeavors, I am deeply passionate about fashion and interior design. I often engage in related projects during my spare time, leveraging my creativity to enhance both spaces and personal styles. Additionally, I find solace in the company of friends and in the pages of a good book, balancing my career aspirations with moments of relaxation and rejuvenation. Family holds a special place in my life, and I am proud to be the sibling of two wonderful brother and sister. Currently residing in Lahore, Pakistan with my parents, where I was born and raised, I cherish the rich cultural heritage and vibrant community that have shaped my identity. Furthermore, I am excited to embark on a new chapter of my life as I am engaged and eagerly anticipating marriage in the near future. This milestone fuels my drive for personal and professional growth, as I strive to build a fulfilling and successful future alongside my partner. I am enthusiastic about the opportunity to bring my unique blend of skills, experiences, and passions to you organization. I am confident that my dedication, coupled with my diverse background, would make me a valuable asset to your team.

I have a diverse background with experiences in both professional, academic, and personal realms. Professionally, I have worked extensively in women empowerment initiatives, connecting with women in Pakistan and hearing their stories. Academically, I have completed degrees in BSCS and MSPM, which have contributed to my personal and professional growth.Outside of work and academics, I value spending time with my family, cherishing moments together, and indulging in travel experiences that broaden my horizons. In my spare time, I enjoy playing Dota as a way to engage with others and unwind, as well as watching Netflix and indulging in the occasional shopping spree. Additionally, I have a penchant for wearing different hats, both figuratively and literally, embracing versatility and exploring various aspects of life.Overall, I am driven by a desire to make a positive impact, fueled by empathy, curiosity, and a zest

Previous Experience: passionate customer success professional with solid experience in pre-sales engineering, requirements elicitation and analysis, CRM solution design, project delivery, and customer management. Successfully implemented multiple Salesforce.com solutions. Directly communicated with globally located customers (U.S, Africa, and Asia) and delivered desired results. Strong interpersonal, leadership, and communication skills. I am a travel Enthusiast. Manage an Instagram page to share my travel experiences. Other than travel, I like to socialize, watch movies, and spend time with family.

Diving into my educational background, I am studying chartered accountancy from [Scrubbed]. I have a good grasp of accounting and finance. Talking about my professional experience I am currently working as an account executive at [Scrubbed]. I can run Sales Operations efficiently and manage the accounts in an organized way. I have an amazing command of understanding business needs, qualifying the leads, negotiating with the customer, and closing the sale. I can exceed my monthly target due to cross-selling and upselling skills that I enhanced in my Sales Sector. Through my efforts, I was able to achieve 150%-200% of every quarter target.Before this, I was a  customer support representative at [Scrubbed]. My rapport-building and excellent communication skills helped me achieve the best CSAT score through the team every month. I used to take customer queries as my issues and provide them with the right solution. I proved myself an excellent Customer Support Representative in [Scrubbed] project as well. My CSAT and skills get me prompted as a trainer after 5 months. As a trainer, I gave my skills and experience in Customer Support to the agent's onboarding. After a few months, my trainees became Managers and Team leads by implementing the same skill set they learned from me. When I became an assistant Manager for the [Scrubbed] I was able to revamp my skills and learn more new basis. My best Customer support skills as a trainer got the BEST TRAINER OF CUSTOMER SUPPORT YEAR AWARD 2020. Other than my professional experiences, I love to play with my dogs. They make me feel so happy and comfortable around me. Other than this I am learning a new skill of Resin Art and once I get a good hands on it. I plan to start a small business where I can sell and learn more! If you have any further questions, I would love to answer them.

I have been privileged enough to participate in a cultural exchange program and complete my high school in US while living with a host family. This helped me immerse in the American way of living and aided in providing the exposure I needed. Later I completed my bachelor’s in Economics. For the work experience, i have 3+ years of work experience in customer success and sales. My most recent role was of a Senior Account Executive at [Scrubbed] where I consistently overachieved targets. I consider myself a fun loving and passionate person. I am fully dedicated to my goals and strive hard to work at my full potential. I am reliable, versatile and hard working and have a good work ethic to be successful in any role.