Customer Support Applicant Profiles

I am a Software Tester and Analyst. I have a Bachelors degree in Computer Sciences and a Masters degree in Project Management. I have over 10 years of industry experience and have worked on various web applications, desktop applications and mobile apps. Working as a Software Tester enabled me to execute different flows and scenarios, and identifying and resolving bugs so that the applications meet customer's requirements. In my capacity as a Software Analyst, I worked on a design based product and was involved in defining product requirements, analyzing the market trends, and data management. My leisure activities include watching movies and series, and listening to music. I love to play indoor sports like table tennis and foosball whenever I get the chance. I also enjoy traveling and have visited most of Northern Pakistan and would love to travel abroad and explore different cultures and places.

I am an IT enthusiast working in Industry since 2009. My experience spans in various domains from requirement gathering to managing  and testing developed software, Setting release criteria w.r.t customer needs and software health, good communicator with strong troubleshooting & analyzing skills.

Hi! I describe myself as artistic, ambivert, ambitious and loyal. I have a strong inclination towards literature and art and my hobbies mostly include reading and painting. I also enjoying writing particularly poetry and intend to publish my book one day hopefully. I get along with people quite easily. I'm thankful for my supportive family, friends and everything else in life.

I firmly believe in the fact that Ideas and words can save a life, and it is with the motto that I live everyday. Life work's in mysterious ways, and I remember - working as a customer service representative for CellsmartPOS, when one day I was having a very bad day, I got a call from a client, and in the end - she said, (she was Spanish, and I guess just as emotional as me), I love you more than my mama (Odd, I know), but her words made me smile and to this day, a year later I remember it.

Also, another one of my client - Indian based in the US would talk to me about our cultures and food and everything in between, while we waited for the software to update and all. Because I love meeting new people (it can count as a hobby), that I just loved that part of my job.

My name is Kanwal Zahra and currently i am doing freelance social media management. I have about 3 years experience in this field catering to projects ranging from Amway products to education. My recent project was with a software development company named [Scrubbed] for whom i promoted team extension and project outsourcing services.

Besides digital marketing i have worked in channel sales as well as in HR as a recruitment executive.

I have done MBA in marketing from [Scrubbed] and have a bachelors degree in mechatronics engineering. In lieu of the current industry situation in my home country i was unable to secure a job in engineering and switched my degree to marketing.

I am an avid reader and like to keep my self updated by reading trending articles. As a freelancer i promote my services through my FB and insta page by the name of [Scrubbed]. I love creating content and in my free time i share marketing tips on my page.

My name is Zoya and i have been brought up in a Military background. My father was in Air Force so we moved a lot. All my childhood, I was shifted from one school to another because of my dad’s posting in different stations. That actually turned out great for because i met so many different people and made a lot of friends.

We then settled in Islamabad and i joined [Scrubbed] to start my engineering. After completing my 4 years, i started working as a Technical Writer for [Scrubbed] Global. I took some time off from work and then joined [Scrubbed] Foundation as their marketing and business analyst. However, that didn’t seem suitable for me compensation wise so I switched to [Scrubbed] after 1 year and worked their for 1.5 years as a Program Coordinator.

Meanwhile all these years i was freelancing as a Social Media Manager and Community Manager. I am currently managing social media for 2 clients since 3 years now. I love creating new content every week, it’s kind of my outlet. Right now i am working full time with a software integration company in USA as an Account Manager.

Hello, I am Minal  I am an ambivert which also tell I keep a balance in eveything I do and I love exploring things. I have always been an active student achieving gold medal in my olevels and a 60% scholarship in my alevels. I am currently doing my bachelors in computer science but I am also a very creative person so anything to do with design fascinates me. I am an avid social media user so I notice the patterns, interactions and also keep editing pictures I capture. I am a hardworking and motivated individual who believes that with the right attitude and discipline one can master any skill. I encourage women empowerment and especially women trying to make their way in tech. I have always wanted to learn the skills needed in the digital world, make a positive impact qnd also earn something for myself.